Privacy Policy
Privacy Policy — Genassis
1. Introduction
Welcome to Genassis. This Privacy Policy explains how Genassis Solutions Ltd ("Genassis", "we", "our", or "us") collects, uses, and protects personal information when you visit our website www.genassis.ai or interact with our marketing pages, contact forms, or newsletters.
This policy applies only to our marketing and informational website — not to the Genassis products or applications (e.g., Genassis Insights), which have separate privacy notices.
2. Information We Collect
- Contact Information: such as your name, company, email address, or phone number when you reach out via our contact forms or email.
- Usage Data: including your browser type, IP address, device identifiers, time zone, pages visited, and actions on the site — collected automatically through cookies and similar technologies.
- Marketing Preferences: if you subscribe to our newsletters or marketing communications.
We do not intentionally collect sensitive information (e.g., health, biometric, or financial data) through this website.
3. How We Use Data
- To respond to your inquiries and partnership requests.
- To improve our website and understand visitor engagement.
- To send updates, newsletters, or promotional content (only if you have opted in).
- To comply with legal obligations and maintain security.
We do not sell or rent your personal information to any third parties.
4. Cookies and Analytics
Our website may use cookies, analytics tools (such as Google Analytics), and similar technologies to understand traffic patterns and improve user experience. You can adjust your browser settings to block or delete cookies if you prefer.
5. Data Sharing and Transfers
We may share limited personal data with trusted service providers (e.g., analytics, hosting, or email delivery providers) who help us operate our website. These providers process data on our behalf and under confidentiality agreements.
Data may be transferred and processed outside your country, including the UK, EU, and US, with appropriate safeguards in place such as Standard Contractual Clauses (SCCs).
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Analytics data may be retained for up to 12 months.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at hello@genassis.ai.
8. Security
We use reasonable organizational and technical measures to protect personal information (encryption, HTTPS, access controls). However, no internet transmission is completely secure, and we cannot guarantee absolute protection.
9. External Links
Our website may contain links to external sites or platforms. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.
10. Updates
We may update this Privacy Policy periodically. Any significant changes will be posted on this page with a revised “Last Updated” date.
11. Contact
For questions or privacy-related concerns, contact us at support@genassis.ai or write to:
Genassis Solutions Ltd4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London, United Kingdom, W1T 6EB
Last Updated: October 2025